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Terms and Conditions
Training classes, workshops, 121s

The following policies are in the interests of all participants and their dogs and by registering for training with Lead & Listen you agree to the following:  

Please contact us before enrolling if your dog has aggression issues. Dogs that have aggression and fear concerns will need one on one intervention before enrolling in a group class environment.

Keep your dog close to you and under control at all times.

Dogs are to be kept on a lead unless instructed otherwise during a training exercise.

Do not allow your dog to approach other dogs. Despite the need for owners to socialise their dogs, a strange dog approaching a sensitive dog can cause them to show aggression as a defence strategy.

Lead & Listen has the right to remove a dog and owner from the class (without a refund) if they feel the dog’s behaviour is not managed adequately by the owner and is therefore putting the other participants at risk.

Please encourage your dogs to relieve themselves before training. Should a dog relieve themselves before or during training, anywhere in or outside the training area, the owner will need to clean up and dispose of the waste in a suitable bin.

All dogs should be fully protected by vaccination before attending training.

Do not bring a sick dog or a bitch in seasons to training. We encourage you to still attend on your own as most of the learning can be done without the dog present.

Harsh handling is strongly discouraged. If it continues after an initial warning, the dog and owner will be asked to leave (without a refund).

The dog and any other person that is brought to training is the owner’s sole responsibility. Lead & Listen cannot accept responsibility of any injury, loss or damage to person or property that occurs whilst attending training. Children are welcome and encouraged but they cannot attend on their own (without adult supervision) if under 18 years old.

To secure your booking, your registration form and payment will need to have been received at least three weeks before course start date. Payment will be taken on booking through the website.

Refunds cannot be given after the course has started. One week before course start date refunds are only available in exceptional circumstances (as decided by Lead & Listen).

Refunds are as follows: 75% of fees paid – 6 or more months prior to event, 50% of fees paid – between 6 and 3 months prior, no refund less than 3 months prior to the event.

Should you be running late, please inform us of your delay if possible. It may still be feasible to run the session, although your session may not be extended beyond your booked slot. If for any reason you need to cancel your one-to-one, please contact us as soon as you know, so we can offer your slot to another client. Cancellations made with less than 24 hours notice will still incur the full fee.

Lead & Listen may take photos or videos for social media, advertising or instructional use (which in some cases may be part of the learning event itself). If you do not wish to appear in photos or videos at all, please let us know at the beginning of an event.

By accessing this website hosted in Zenler.com, you are also agreeing to be bound by these web site Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Terms

Permission is granted to use the materials on Companies web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • a) modify or copy the materials.

  • b) use the materials for any commercial purpose, or for any public display (commercial or non-commercial).

  • c) attempt to decompile or reverse engineer any software contained on Companies web site.

  • d) remove any copyright or other proprietary notations from the materials.

  • e) transfer the materials to another person or 'mirror' the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any copied/downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Companies web site are provided 'as is'. Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Companies Internet site, even if Company or a Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Companies web site could include technical, typographical, or photographic errors. Company does not warrant that any of the materials on its web site are accurate, complete, or current. Company may make changes to the materials contained on its web site at any time without notice. Company does not, however, make any commitment to update the materials.

Links

Company has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Company of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications

Company may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Companies web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.

As an Instructor, You represent, warrant, and covenant that: No Submitted Content shall infringe or misappropriate any intellectual property right of a third party. But, if instructor use HEVC compression, it's the instructor's responsibility to pay the royalties to the MPEG-LA, the owner of HEVC patents as appropriate.

Privacy Policy

Read more on Privacy Policy here.

Cookie Policy

Read more on Cookie Policy here.

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